Effective Date: April 21, 2025
Valor Cancer, LLC (“Valor,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, and related services (“Services”).

1. Who We Are and Scope

Valor Cancer, LLC is a Delaware limited liability company headquartered in Missouri. We act as the “controller” or “business” (as applicable under privacy laws) of the personal information collected through our Services.

2. Information We Collect

We may collect the following categories of information:

• Identifiers: Name, email, phone number, postal code

• Demographics: Age, gender, location

• Health-Related Info: Self-reported health status, emotional well-being, cancer-related needs

• Device/Technical Info: IP address, browser, device type, OS, session identifiers

• Usage Data: Pages viewed, clicks, time spent

• Communications: Emails, support messages, interaction logs with Valor Guides

• Inferred Data: Topics of interest, support preferences, emotional state

• Third-Party Info: If referred by a provider or employer, we may collect limited identifiers or eligibility info from them.

We do not knowingly collect data from individuals under 13.

3. How We Collect Information

We collect information:

• Directly from you when you create an account or engage with our Services

• Automatically through cookies and similar technologies

• From partners (e.g., referring employers, healthcare organizations, or integrated services)

4. Use of Your Information

We use your information to:

• Deliver personalized support and resources

• Connect you with relevant human support or referrals

• Provide, maintain, and improve our Services

• Respond to inquiries and support requests

• Conduct analytics and usage monitoring

• Comply with legal or regulatory obligations

• Offer promotional or educational communications (only with your consent)

5. Cookies and Tracking

We and our third-party providers use cookies, pixels, and analytics tools (e.g., Google Analytics) to:

• Remember preferences

• Analyze usage trends

• Deliver relevant content

You can manage cookies through your browser settings and opt out of certain tracking technologies [here] or by visiting Network Advertising Initiative.

6. Sharing of Your Information

We may share your information with:

• Vendors and service providers helping us operate the platform (under strict confidentiality)

• Referring providers/employers (if applicable), with your authorization

• Legal or regulatory bodies where required by law

• Successors in business transactions (e.g., merger, acquisition)

We do not sell your personal data.

7. State Privacy Rights

Depending on your location, including Missouri or California, you may have rights to:

• Request access to or deletion of your data

• Opt out of data sharing or profiling

• Correct inaccurate personal information

To exercise your rights, email privacy@valorcancer.com. We will respond within the time required by law.

8. Data Retention

We retain your information for as long as needed to fulfill the purposes described in this policy or as required by law.

9. Security

We implement appropriate administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

12. Contact Us

For privacy-related questions or to exercise your rights, contact:
privacy@valorcancer.com